Important Notice: Recruitment Scam Alert It has come to our attention that fraudulent interview letters and job offers are being circulated in the name of HGS (Hinduja Global Solutions), particularly targeting individuals in Nigeria. Please be informed: - HGS does not have offices or conduct recruitment in Nigeria. - All genuine job openings are listed only on our official careers website and communicated through verified HGS channels. - We do not charge any fees for interviews or job offers. If you have received such communication, we urge you to verify its authenticity by writing to us at Talk2Us@teamhgs.com. Help us stop fraud. Do not share personal or financial information with unknown recruiters claiming to represent HGS. - Stay Alert. Stay Safe. - Team HGS

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Glossary Test

Glossary

Discover clear, easy-to-follow definitions of key terms from the world of
customer service and digital transformation, designed to boost your knowledge and support your career

0

B

BPO

Business Process Outsourcing (BPO) is the practice of delegating specific business functions to exte...

H

Help Desk

A help desk is a centralized system that businesses use to manage and resolve customer inquiries and...

I

Inbound Call Center

What Is an Inbound Call Center | Glossary | JoinHGS South Africa...

L

Live Chat

Live chat is an interactive communication tool that allows customers to engage in real-time conversa...

M

Multi-channel support

Multi-channel support is the practice of helping customers across multiple platforms, like email, ch...

A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z

B

  • BPO

H

  • Help Desk

I

  • Inbound Call Center

L

  • Live Chat

M

  • Multi-channel support
Glossary Test

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