Meet Our People
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Who better to tell you about us than our people?

USA

At HGS, we have collaboratively discovered the power of teamwork and how this helps unlock each of our strengths. When you join us, you will be a part of a supportive team, an atmosphere that encourages you to take on new challenges, and countless opportunities to realise your potential as we unite for a common goal—great customer service.

Ryan Russell

Ryan Russell

Quality Assurance-Operations, HGS-USA

Since joining HGS, not only have they helped improve my abilities as an employee, but they have also helped me continue to work on growing as a leader. It’s amazing to be a part of a company that is so devoted to building up their employees and helping them strive and prepare for larger roles.

Sandy Ward

Sandy Ward

Customer Service Representative, HGS-USA

I have worked at HGS for 4 years. One of the reasons I have stayed at the company is they do offer excellent benefits, which is really important to me. I also like the fact that if you are a good worker and have good attendance, you are rewarded with salary increases and shift bids.

Mike Mitchell

Mike Mitchell

Operations Manager, HGS USA

I have been employed with HGS for 20 years now. The biggest draw that has kept me with the organization is two-fold: the growth within the company and the people. My HGS co-workers are like family. Everyone is always friendly and easy to talk to.

Amy Henry

Amy Henry

Recruiter, HGS USA

I’ve always had a passion for helping people, and with my role at HGS, I’m able to help people explore meaningful career paths. 

Hector Zapata

Hector Zapata

Team Leader Operations, HGS USA

I love that you can move between departments, grow your knowledge and be developed. The biggest impact HGS has had on me is that I have seen managers receive feedback and act on it. They take the feedback to heart and as long as it’s within their power they will do something with it. You don’t see that often in organizations, and it’s good to know that an employee’s voice and opinion is seen as important.

Our 
Recruiters Speak

Our recruiters, your first points-of-contact, are the best people to give you a wholesome picture of everything a job with HGS would entail. Catch all the pertinent points they make about life at HGS.

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Lori Holub

Lori Holub

Senior Recruiter

The best thing about HGS is the amazing opportunities for every candidate to grow up to their full potential. When you are here, the learning and growing never really stops.

James Merrick

James Merrick

Recruiter

You should enjoy what you do as a profession, and I am happy that we have such a variety of accounts to make the best fit possible for recruits. HGS takes pride in rewarding those who take pride in their work. 

Grow with HGS

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