Who better to tell you about us than our people?
At HGS, we have collaboratively discovered the power of teamwork and how this helps unlock each of our strengths. When you join us, you will be a part of a supportive team, an atmosphere that encourages you to take on new challenges, and countless opportunities to realise your potential as we unite for a common goal—great customer service.
Quality Assurance-Operations, HGS-USA
Since joining HGS, not only have they helped improve my abilities as an employee, but they have also helped me continue to work on growing as a leader. It’s amazing to be a part of a company that is so devoted to building up their employees and helping them strive and prepare for larger roles.
Customer Service Representative, HGS-USA
I have worked at HGS for 4 years. One of the reasons I have stayed at the company is they do offer excellent benefits, which is really important to me. I also like the fact that if you are a good worker and have good attendance, you are rewarded with salary increases and shift bids.
Operations Manager, HGS USA
I have been employed with HGS for 20 years now. The biggest draw that has kept me with the organization is two-fold: the growth within the company and the people. My HGS co-workers are like family. Everyone is always friendly and easy to talk to.
Recruiter, HGS USA
I’ve always had a passion for helping people, and with my role at HGS, I’m able to help people explore meaningful career paths.
Team Leader Operations, HGS USA
I love that you can move between departments, grow your knowledge and be developed. The biggest impact HGS has had on me is that I have seen managers receive feedback and act on it. They take the feedback to heart and as long as it’s within their power they will do something with it. You don’t see that often in organizations, and it’s good to know that an employee’s voice and opinion is seen as important.
Our recruiters, your first points-of-contact, are the best people to give you a wholesome picture of everything a job with HGS would entail. Catch all the pertinent points they make about life at HGS.
The best thing about HGS is the amazing opportunities for every candidate to grow up to their full potential. When you are here, the learning and growing never really stops.
You should enjoy what you do as a profession, and I am happy that we have such a variety of accounts to make the best fit possible for recruits. HGS takes pride in rewarding those who take pride in their work.
Enter A World
At HGS, we believe strongly that the quality of team members is paramount to the quality product we deliver to our clients. We have a responsibility to provide a workplace where people with initiative and desire can grow professionally. The ReadyNow program has been designed and developed for this exact purpose.
Like continual growth, another one of the critical tenets of HGS life is teamwork. From a 23-member team, we have grown into a company spread across seven geographies and 73 sites. This couldn’t have been possible without collaboration. For many of our clients, we operate across geographies as one virtual team supporting the client. Maggie Arendela, one of our project managers in the UK, affirms, “When I went to the Philippines for a holiday, I visited our site in Manila.