Colombia
Canada
India
Jamaica
Philippines
UK
US
SA
About Us
HGS is a global provider of technology, AI, and business services, helping organizations transform with confidence. We combine automation, analytics, artificial intelligence, and deep domain expertise to deliver Intelligent Experiences across the entire customer lifecycle, from digital customer care and advanced contact center solutions to back-office operations and HR outsourcing. A part of the multi-billion-dollar Hinduja Group, HGS operates across 10 countries with 18000+ employees and 30 delivery centers.
Purpose | Vision | Mission
Our purpose, progressive outlook, and robust values empower our team to excel and achieve exceptional client results. Delivering excellence
Purpose
We enrich lives through exceptional experiences to connect, empower, and inspire people.
Vision
To be the most trusted partner for clients driving global business transformation to create intelligent experiences.
Mission
Enrich lives by delivering intelligent experiences:
- Empowering people to be agile and responsible
- Leveraging AI led technology to develop innovative and differentiated solutions
- Unlocking value through strategic partnerships to drive competitive advantage
Our Values
Our shared values guide every individual, intent, and interaction and encourage everyone at HGS to deliver their best work daily.
Our word is our bond.
We deliver on our promises every time.
We raise the bar higher and higher.
Continuous innovation is in our DNA.
Your success is our success.
We align everyone, and everything needed to achieve our shared goals together.
We work to give.
We care for our planet and our people, clients, and partners.
Together, we progress.
We embrace differences and foster an environment of mutual trust, respect, and equality.
Locations
Our global footprint spans nine countries, reflecting our commitment to delivering exceptional customer experience solutions to clients worldwide. Our global customer experience center network across the U.S., UK, Canada, India, Jamaica, Australia, Colombia, South Africa, and the Philippines offers diverse cultural experiences and abundant professional and personal growth opportunities.
- Bengaluru
- Mysuru
- Visakhapatnam
- Hyderabad
- Mumbai
Awards and honours
Recognition comes when you are dedicated to championing a winning work culture that values people and their contributions.
Why choose HGS
People-Centric
Global reach
local impact
local impact
Inclusive and diverse workforce
Community
Engagement
Engagement
Learning Development
Innovative career paths
Recognition and rewards
