Job Description
Why choose us?
HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
Plus, working with HGS comes with benefits like:
Paid Training
Refer-A-Friend bonuses
Time off – paid vacation.
Transportation – Limited Evening Free Transportation.
Career advancement in a fast-growing organization
People focused environment where you’ll make lifetime connections and friendships.
Indefinite contract
What we are looking for:
So what really makes a great Customer Sales Representative? Think of yourself as a problem solver who will have the opportunity to simplify one of the most stressful life events for customers – moving day! If you’re compassionate, energetic, bold and want to work in a customer centric role with an amazing upside for bonuses, you’ll love this role!
Requirements:
To be successful, you’ll need these qualities.
You’re at least 18 years of age
You have a High School Diploma or equivalent
You can work between the hours of 7:00 AM-12:00 AM CST, but have some flexibility as business needs may change
You have at least 6 months of Sales/Customer Service experience and you understand the value of coaching / feedback to build your sales and customer experience skills
You have retail or call center experience and you’re not afraid to make product recommendations to customers.
Demonstrate a caring, supportive and friendly nature in every interaction with the upmost confidence
You’re computer savvy, comfortable sitting at a desk and working with multiple monitors
You’re results oriented and comfortable providing customers with recommendations and solutions
You have excellent Spanish communication skills, both oral and written