Colombia
Canada
India
Jamaica
Philippines
UK
US
SA
Innovate & succeed with our values
#ChampionEveryMoment
Championing Customer Success Through Our People
A digital-first, people-centric organization transforming customer experiences (CX)
As a global leader in customer experience lifecycle, we combine the latest in automation, analytics, and artificial intelligence with top-notch talent and deep domain expertise to innovate, optimize, and help our client’s businesses succeed at the moment economy.
Building our clients’ businesses for the future through the perfect balance of people and technology
Our expertise in digital customer experience, back-office processing, contact centers, and HRO solutions is shaping the future of digital CX. Whether you are a seasoned professional looking to advance your career or someone just starting out, at HGS, you can look forward to a dynamic journey, with the opportunity to make a difference across three business units spanning ten industry verticals.
Get ready to champion every moment!
The culture at HGS enables exceptional outcomes and holistic growth. We are committed to ensuring equal opportunities and continuous learning for your long-term growth and a workplace that’s filled with rewards, community-building activities, and fun. With us, you get to be part of something extraordinary every day while matching your ingenuity with the latest technology.
Mission | Vision | Values
We innovate and optimize to drive our client's success in the moment economy, crafting sustainable, inclusive, and admired brands.
Our Mission
Innovate, optimize, and grow our clients’ businesses with the perfect balance of technology and people..
Our Vision
Be the world’s leading expert in transforming customer experiences for the most admired brands.
At Our Core
Our employees, our clients, and their customers are at the heart of everything we do.
Our Values
Our shared values guide every individual, intent, and interaction and encourage everyone at HGS to deliver their best work daily.
Our word is our bond.
We deliver on our promises every time.
We raise the bar higher and higher.
Continuous innovation is in our DNA.
Your success is our success.
We align everyone, and everything needed to achieve our shared goals together.
We work to give.
We care for our planet and our people, clients, and partners.
Together, we progress.
We embrace differences and foster an environment of mutual trust, respect, and equality.
Locations
Our global footprint spans nine countries, reflecting our commitment to delivering exceptional customer experience solutions to clients worldwide. Our global customer experience center network across the U.S., UK, Canada, India, Jamaica, Australia, Colombia, South Africa, and the Philippines offers diverse cultural experiences and abundant professional and personal growth opportunities.
- Bengaluru
- Mysuru
- Visakhapatnam
- Hyderabad
- Mumbai
Awards and honours
Recognition comes when you are dedicated to championing a winning work culture that values people and their contributions.
Why choose HGS
People-Centric
Global reach
local impact
local impact
Inclusive and diverse workforce
Community
Engagement
Engagement
Learning Development
Innovative career paths
Recognition and rewards
