Meet Our People
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Who better to tell you about us than our people?

Jamaica

At HGS, we have collaboratively discovered the power of teamwork and how this helps unlock each of our strengths. When you join us, you will be a part of a supportive team, an atmosphere that encourages you to take on new challenges, and countless opportunities to realise your potential as we unite for a common goal—great customer service.

Kadian Wiggins

Kadian Wiggins

Quality Analyst, HGS Jamaica

Your strengths are guaranteed to be assessed and your weaknesses addressed in an effort to improve your performance. For example, I only spent one month as a Customer Service Rep when I joined. I was almost instantly promoted to SME.

Nicola Hayden

Nicola Hayden

Team Lead, HGS Jamaica

I love to support my staff. Seeing them do well as a result of my direct influence is really motivating for me. We have a unique ‘family’ culture, which is like no other workplace.

Richard Newman

Richard Newman

Customer Service Representative, HGS Jamaica

The management is better than I’ve seen in other organisations. You are really respected no matter what level you are at.

Jonathan Campbell

Jonathan Campbell

Customer Service Representative, HGS Jamaica

What I love about HGS is that you are free to express yourself within the rules. The relaxed dress code, sense of community and healthy work environment make working here really comfortable. Here at HGS, we have fun, exciting challenges that sharpen your work skills and encourage your professional growth.

Saarah Brown

Saarah Brown

Team Lead, HGS Jamaica

I really like the abundant opportunities for growth here. This organisation gives everyone consideration as far as promotions are concerned. Once you are qualified, all you have to do is demonstrate your ability and you are likely to see the returns. 

Our 
Recruiters Speak

Our recruiters, your first points-of-contact, are the best people to give you a wholesome picture of everything a job with HGS would entail. Catch all the pertinent points they make about life at HGS.

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Jodi-Anne Smart

Jodi-Anne Smart

Recruiting Specialist

HGS is bursting with employee engagement. It’s a great place for the ones who are eager to learn.

Simone Crewe

Simone Crewe

Sr. Recruiter

HGS is not like the average contact center. It is actually a very cool and caring organisation, where daily challenges shape you professionally and personally.  

Grow with HGS

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