Who better to tell you about us than our people?
At HGS, we have collaboratively discovered the power of teamwork and how this helps unlock each of our strengths. When you join us, you will be a part of a supportive team, an atmosphere that encourages you to take on new challenges, and countless opportunities to realise your potential as we unite for a common goal—great customer service.
Nicola Hayden
Team Lead, HGS Jamaica
I love to support my staff. Seeing them do well as a result of my direct influence is really motivating for me. We have a unique ‘family’ culture, which is like no other workplace.
Richard Newman
Customer Service Representative, HGS Jamaica
The management is better than I’ve seen in other organisations. You are really respected no matter what level you are at.
Jonathan Campbell
Customer Service Representative, HGS Jamaica
What I love about HGS is that you are free to express yourself within the rules. The relaxed dress code, sense of community and healthy work environment make working here really comfortable. Here at HGS, we have fun, exciting challenges that sharpen your work skills and encourage your professional growth.
Saarah Brown
Team Lead, HGS Jamaica
I really like the abundant opportunities for growth here. This organisation gives everyone consideration as far as promotions are concerned. Once you are qualified, all you have to do is demonstrate your ability and you are likely to see the returns.
Our
Recruiters Speak
Our recruiters, your first points-of-contact, are the best people to give you a wholesome picture of everything a job with HGS would entail. Catch all the pertinent points they make about life at HGS.
Jodi-Anne Smart
Recruiting Specialist
HGS is bursting with employee engagement. It’s a great place for the ones who are eager to learn.
Simone Crewe
Sr. Recruiter
HGS is not like the average contact center. It is actually a very cool and caring organisation, where daily challenges shape you professionally and personally.
Featured Blog
HGS Work@Home Stories: Antoinette
Antoinette is a quality analyst at HGS Jamaica. She shares her experience of working from home, since the onset of the COVID-19 pandemic.
HGS: What about working from home do you like the most when it comes to your role?
Virtual Hiring @ HGS: K N Prasanna
Prasanna is an operations manager at HGS India. He shares with us his experience of our virtual hiring process, in the context of the COVID-19 pandemic.
HGS: Describe your experience of getting interviewed virtually.
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