Glossary Test

Glossary

Discover clear, easy-to-follow definitions of key terms from the world of
customer service and digital transformation, designed to boost your knowledge and support your career

0

D

Digital Customer Experience

It refers to the way customers interact and engage with a brand across various online platforms, inc...

Digital Transformation

Discover what Digital Transformation is and how it’s reshaping businesses in India....

H

Help Desk

A help desk is a centralized support system that assists users in resolving issues related to techno...

I

Intelligent Automation

Intelligent automation or IA, simplifies processes and improves operational efficiencies through var...

L

Live Chat

Live chat is a real-time messaging tool that lets customers talk directly with support agents throug...

A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z

D

  • Digital Customer Experience
  • Digital Transformation

H

  • Help Desk

I

  • Intelligent Automation

L

  • Live Chat
Glossary Test

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