Glossary Test

Glossary

Discover clear, easy-to-follow definitions of key terms from the world of
customer service and digital transformation, designed to boost your knowledge and support your career

0

A

Artificial Intelligence

 Understand what Artificial Intelligence is, how it works, and why it matters in today’s digita...

B

BPO

Business Process Outsourcing (BPO) is the practice of delegating specialized business functions to e...

Business Intelligence

 Learn what Business Intelligence is and how it helps businesses make smarter decisions....

C

Chatbot

Discover what a Chatbot is and how it helps businesses interact with customers....

D

Digital Customer Experience

It refers to the way customers interact and engage with a brand across various online platforms, inc...

A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z

A

  • Artificial Intelligence

B

  • BPO
  • Business Intelligence

C

  • Chatbot

D

  • Digital Customer Experience
Glossary Test

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