Job Description
Why choose us?
HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
Plus, working with HGS comes with benefits like:
Paid Training
Refer-A-Friend bonuses
Time off – paid vacation.
Transportation – Limited Evening Free Transportation.
Career advancement in a fast-growing organization
People focused environment where you’ll make lifetime connections and friendships.
Indefinite contract
What we are looking for:
Requirements:
To be successful, you’ll need these qualities.
You’re at least 18 years of age
You have a High School Diploma or equivalent
You can work between the hours of 7:00 AM-12:00 AM CST, but have some flexibility as business needs may change
You have at least 6 months of Sales/Customer Service experience and you understand the value of coaching / feedback to build your sales and customer experience skills
You have retail or call center experience and you’re not afraid to make product recommendations to customers.
Demonstrate a caring, supportive and friendly nature in every interaction with the upmost confidence
You’re computer savvy, comfortable sitting at a desk and working with multiple monitors
You’re results oriented and comfortable providing customers with recommendations and solutions
You have excellent Spanish communication skills, both oral and written
Colombia
Canada
India
Jamaica
Philippines
UK
US
SA