COVID-19 Statement - HGS is working to ensure the safety and wellbeing of our employees in the communities we operate. We understand that this is a rapidly changing situation, and are continually working with the local Government along with our agents to help keep them employed by moving our employees to a work@home environment to support our essential service business clients. For those who are not able to work from home, adhering to the social distance directives within our site.

Note:- All new hiring will take place virtually, and our advertised positions will be for work@home for the foreseeable future


Virtual Hiring @ HGS: Frederick

Frederick is one of our customer service representatives at HGS Philippines. He shares with us his experience of our virtual hiring process, in the context of the COVID-19 pandemic.

HGS: Describe your experience of getting interviewed virtually.

Frederick: For me, the interview experience at HGS over virtual channels was very new compared to other BPO companies. I had found out about virtual hiring at HGS through the HGS Philippines Facebook page, and the hiring process has been quite smooth from there.

HGS: Can you think of a reason you may prefer this to meeting face-to-face?

Frederick: The process has been beneficial because I did not have to worry about transportation, which would have been difficult during the pandemic. Ease of access to the assessment and interview was also another added benefit.

HGS: What are you looking forward to the most in your HGS career?

Frederick: I look forward to a stable and positive experience, and steady career growth at HGS.

At HGS, we believe in the potential of all our people, and facilitate an environment where they can explore their strengths. Join us.