Careers At HGS

Customer Service Work From Home - An ‘experience’ expert

Job Code : HGS/285
Texas Permanent

Job Description

From the start, our client had been committed to doing the right thing. And every day, all around the globe, they put people, processes and practices into place to make quality food, more responsible sourcing choices, a stronger community and a better planet. In accordance with these values, we are looking for customer care representatives that are looking to make a difference by answering calls … that will:

Respond professionally and empathetically to customer concerns

Quickly look for solutions that will keep the customer satisfied

Treat every customer interaction as an opportunity to enhance and build our clients brand

*** Please note, only applicants currently living & authorized to work in Texas, will be considered for this role***

What do we offer?                                                                                           

We ship the equipment; you don’t need to go buy a computer      

$10.50 an hour, with paid breaks

Fully paid virtual remote training @ ($9.50/hr)

A comprehensive health and dental plan after 90 days

50% top up to your 401K contributions

A Full-Time Schedule

A Real opportunity to grow your career   
90% of our Management staff started their career as a Customer Service Representative                                     

Tuition Reimbursement program
available after being part of the HGS team for one year

Along with a passion for helping people we look for:

A high school diploma (or GED)– required

Excellent verbal &  written skills– required

Willingness to submit a background check– required

High Speed, hard-wired internet connection/Ethernet (non-wireless) – required

Quiet workspace at home, free from interruptions

Shift Flexibility – Our customers need help Monday – Saturday 7:00am – 7:00pm – required 

You will work an average of 5 days & 40 hours per week

6 months customer service experience - preferred



Have questions?

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HGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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