Careers At HGS

Customer Service Representative

Job Code : HGS/78
PEORIA |IL Permanent

Job Description

Think you would enjoy making it easier for people to get from one place to another AND helping the planet at the same time?

Then we have THE job for you …

In this role, you will provide awesome customer service via chat and phone (no sales involved!), supporting a company that is ‘driven’ to enable its members to have simple and responsible urban living.

You will:

·         Assist Members With Sign Up

·         Adjust Reservation Times

·         Provide Basic Vehicle Troubleshooting

·         Resolve Billing Issues/Close Accounts

·         Support 3rd party drivers that utilize our service for work   

What do we offer?

·         $9.50 an hour, with paid breaks, and attendance bonus

·         Fully Paid Training

·         Comprehensive health and dental plan after 90 days

·         50% top up to your 401K contributions

·         Shift premiums available for weekend and evening work

·         A Full-Time Schedule

·         A Real opportunity to grow your career  
90% of our Management staff started their career as a Customer Service Representative                                      

·      Tuition Reimbursement program
available after being part of the HGS team for one year

Along with a passion for helping people with technology we look for:

·      A high school diploma (or GED) - required

·      6 months customer service experience - preferred

·      Willingness to submit a background check

·      Shift Flexibility – Our customers need help Monday – Sunday, 24 hours a day!

·      A great team player

Have questions?

Chat (8:30am-7:00pm EST Mon-Fri) or leave a message with us on www.joinhgs.com or Facebook @HGSUSA

 

HGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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