Licensed Vocational Nurse
Job Code : HGS/393El Paso
* Must CURRENTLY LIVE IN El Paso, Texas to be HIRED for this position. Positions will likely transition back onsite once deemed safe to return from the COVID-19 Pandemic*
We are still hiring! HGS is using a 100irtual interview and assessment process that enables us to hire for our essential services business clients while keeping your health and safety top of mind. You''ll be able to complete the entire process from your own home or wherever it is convenient for you.
HGS is committed to the safety and well-being of all of our employees, so in response to the current COVID-19 crisis, all of our available positions will be work from home for the foreseeable future. All hiring, training, and call taking will be done remotely.
In these very uncertain times don’t miss this opportunity to secure meaningful full-time employment with an amazing team from the safety of your own home. We are now hiring for a Licensed Vocational Nurses.
(Note all walk-in applications are suspended in North America until further notice).
What would you be doing?
The LVNs will make outbound calls to identified Special Needs customers to help develop an Individualized Care Plan and provide health coaching to identified members. The CRU process is 90utbound and 10nbound calls and will include email support. Creative problem solving, critical thinking and empathy skills are essential. Professional interaction, active and passive listening skills and the ability to utilize computer-based resources in a highly effective manner to educate and provide accurate responses to customer inquiries are crucial for success in the role, along with the innate ability to be compassionate and empathetic when appropriate when handling complex customer inquiries.
Minimum Job Requirements:
LPN/LVN with current and valid license in the state of Texas (preferable Compact licensure)
Preferable 2-3 years of clinical experience, with at least 1-2 years in relevant industry such as home health services, long term acute care (LTAC) and working in chronic care management call center.
Good English speaking/reading and writing skills
Fluency in Spanish
Good communication skills
Should be a team player and self-starter, with passion to make a difference
HGS is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.
HGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.?