Frederick is one of our customer service representatives at HGS Philippines. He shares with us his experience of our virtual hiring process, in the context of the COVID-19 pandemic.

HGS: Describe your experience of getting interviewed virtually.

Frederick: For me, the interview experience at HGS over virtual channels was very new compared to other BPO companies. I had found out about virtual hiring at HGS through the HGS Philippines Facebook page, and the hiring process has been quite smooth from there.

HGS: Can you think of a reason you may prefer this to meeting face-to-face?

Frederick: The process has been beneficial because I did not have to worry about transportation, which would have been difficult during the pandemic. Ease of access to the assessment and interview was also another added benefit.

HGS: What are you looking forward to the most in your HGS career?

Frederick: I look forward to a stable and positive experience, and steady career growth at HGS.

At HGS, we believe in the potential of all our people, and facilitate an environment where they can explore their strengths. Join us.