Careers At HGS

Customer Support Representatives

Job Code : HGS/179
Timmins Permanent

Job Description

As a well-established & premier employer in your community, HGS has successfully managed to adapt & thrive during the pandemic.    Continuing on this success, we are opening up new opportunities that will let you ‘get back to work’ while starting off from the safety of your home.    In order to work with our wonderful team, we are hiring new team members who live within 50km of Timmins Ont.

What will your role be?

Engage customers in positive conversations that lead to the smooth resolution of their queries in every call by focusing on the actual needs of the customer and services provided by the client.

Working seamlessly with dual screens and multiple applications while responding to and resolving customer concerns.

Keeping oneself upgraded on client products, and various internal and customer tools; and comply with client and HGS’ policies and procedures.

What do we offer?

$16.80/hr, paid breaks, financial perks handling 100% inbound calls                                                                                                                        

>>>Paid Training @ $15.40/hr with state-of-the-art video support & interactive training environment

An excellent support team, both at home and onsite, that will help you succeed in your new role

We ship you the equipment, you don’t need to go buy a computer

A comprehensive health care package that includes medical, dental & vision

Learn more about P3 PEOPLE | PERFORMANCE | PASSION …..GOING THE EXTRA MILE… Ask your Recruiter :)

Who are we looking for? Someone who has:

A High School Diploma or Equivalent

The ability to work various full-time shifts between 7:00 AM & 11:00PM (EST)               

High Speed Internet, greater then 5MB UL, (non-Satellite) that can be hardwired into our equipment                                                   

A Private work setting that complies with our standards                                          

An acceptable criminal background check

Have a few questions?

Jump onto www.joinhgs.com or Facebook @HGSCanadaInc & chat or leave a message

"HGS Canada is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs through the recruitment process."

(Note that all walk-in applications are suspended in North America until further notice).


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